Refund policy

All sales are final. We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to.

Refunds and Exchanges: To be eligible for a refund or exchange, you must first contact us at info@madebymena.com within 30 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.

Our satisfaction is our number one priority. Please let us know how we are doing and how we can improve.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Our satisfaction is our number one priority.